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    Shipping Policy

    About Shipping

    Our goal is to ensure that the items are delivered to our customers as quickly as possible.

    All products sold on Atomstacklab.com are guaranteed to be delivered within 30 days. If you have not received your products after this time, you are entitled to a full refund after a postal inspection.

    About import tax

    Any goods sent from our US warehouse or European warehouse are duty-free, and customers do not need to deal with import duties.

    • All orders from the EU will be shipped from our EU warehouse.
    • All US orders will be shipped from our US warehouse.

    Any goods sent from a Chinese warehouse to your country may incur customs duties, according to the customs policy of your country.

    Shipping Methods & Shipping Time

    After shipping, you will receive a shipping email with the tracking number.

    a. Total delivery time = Processing time + Shipping time

    Processing time = the time between the time you place your order and the time of shipment (estimate 2-15 days )
    Shipping time = the time between shipping and delivery of your order to you (for a specific time range, please check the sheet below )

    b. Processing Time

    In this part, we ask you for about 48 hours for quality control and arrange suitable shipping. After the package is shipped, we will send you an e-mail with the shipping information.

    c. Shipping Methods

    We normally use DHL UPS FedEx USPS as couriers. The shipping methods vary depending on the shipping method/warehouse. Please see the following table for details:

    For detailed information on standard delivery and express delivery, choose your shipping country or shipping region from below:

     

    Country or Region Shipping Method Ships From Shipping Time Shipping Fee
    United States FedEx/USPS United States 3-7 Free

    EU Countries:

    Austria, Belgium, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

    DHL/UPS Europe 3-8 Free

    Asian Countries: 

    Singapore, Malaysia, Japan, Thailand, Korea, Philippines, Vietnam, Indonesia 

    4PX/FedEx China 6-10 $19
    United Kingdom, Canada, Mexico, Israel, Australia, Turkey, Serbia 4PX/FedEx China 6-15 $49

    It has been shown that the goods that are temporarily out of stock in the European warehouse need to be shipped from China, and the aging time will be relatively long, and the additional cost incurred needs to be borne by the customer.

     

    The shipping time is an estimated time. Invalid address, customs clearance procedures, the COVID-19, the bad weather, or other reasons will lead to a longer delivery time than expected.

     

    Note:

    1. Working days: Working days refer to Monday - Friday (except on holidays and weekends)

    2. The time we write is the estimated general delivery time
    The exact delivery time depends on where you are and where your package comes from. If you need more information, please contact our customer service. We will answer your question as soon as we have seen your e-mail.

    If you have any further questions, please contact: service@atomstackofficial.com