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    FAQS

    Q: How long does it take to assemble?

    A: 5-15 minutes (Depends on your preparation).

    Q: Which engraving software is supported?

    A: LaserGrbl (Free)(Windows XP, Windows 7, Windows 8, Windows 10)

    LightBurn (Paid-30 Day Free Trial)(Mac OS, Linux, Windows XP, Windows 7, Windows 8, Windows 10)

    Q: What materials can be engraved?

    A: Wood, plastic (opaque), cloth, leather, and other materials that can be burned by the laser.

    Q: Can I engrave metal and stainless steel?

    A: You can mark the metal after plating or spraying (acting on the coating or oxide layer), stainless steel (the effect is better after the stainless steel is painted black. Note: It is not engraving, but discoloration).

    Q: How many hours can A5 or A5 Pro work continuously?

    A: 24 hours (In a well-ventilated environment).

    Q: Can the laser module be replaced?

    A: Yes, but the Laser Module input voltage needs to support 12V.

    Q: How long is the warranty period?

    A: One-year warranty (We will send you the corresponding non-artificially damaged parts for free).

    Q: Is it possible to engrave cylindrical surfaces?

    A: Need to purchase Atomstack R3 Rotary Roller as an accessory to sculpt the cylindrical surface.
    More questions? Join our Facebook Group to get inspired!
    Join Our Group On Facebook: Atomstack Official User Group